Our Services - HavenTechnik

Design Consultation

Key in the custom design process is client consultation. This step develops the system from an architectural perspective into a design sepecification and establishes the client's expectations. It's in this phase that the initial contract is signed, along with the agreed work that is to be done. This phase is critical to the completion of the project as this is when the technology elements are chosen.

For example, deciding to proceed with an 8 BIT device may seem a good cost effective path, but for future development it's limited. The consultation would then reveal that a 16 or even a 32 bit would be better suited for the long term success of the project | product | system.

Once a renumeration strategy is agreed to, and if aplicable initial coniditions met, the work commences.

Build and Proof of Concept Delivery

The proof of concept delivery, is the physicaly system that was decided apon in principle and is subject to changes, alterations, improvements on shortcomings and new features. Although deviation on the original specification can take place, the system would have been designed to the original specifications and since adherance is in place, the client may be requoted for ongoing changes and improvements. This phase is then a secondary consultation phase which leads to the final delivery of the custom design.
For Rapid prototyping options, see the following: Rapid Prototyping »

Delivery and ROI

Delivery of the final product | system | technology is the delivery of the sysytem agreed to in the consultation phase, including enhancements, design concept alterations and improvements to the original design specification. Since systems may include final sign off and commisioning, this would be included.

The Client's ROI (Return on Investment) would be realised from this point on; with the system live they reap the benefits of a well design, well built sustem or product.

Maintenance and Support

We continue to support both the client and product during the product's life cycle or technology life cycle.

A technology for example 3G, a microcontroller, device or component used in manufacture may no longer be available for maintenance purposes or system operation. If or when this takes place, we refer the client to the continuous improvement phase of a product's life cycle. It's important for revenue generating products and systems to keep up with the latest developments in new technology.

Continuous Improvement

Good designs can be in production for a long time, and continue to earn revenue many years after they are completed. As technology changes however, it may be prudent for a client to upgrade an existing product with new technology.

As a client and owner of a successfull product, we advise you to take advantage of some of the following changes in technology:

Energy efficient devices
New developments in communication technology, eg Bluetooth, WIFI, MIWI, OOK, LORA,
Security: an encrypted devuce or an AES add on to ensure encryption
Legal compliance to enter a new market - enviromental regulations, etc

Notwithstanding the above, you may want to add new operational features, ie. software upgrades that improve user friendliness and make the product better or easier to use.

Intellectual Property and Licensing

To reduce costs of custom design to client, the following licensing and IP Ownership Models are available.

Option 1: This option allows the client to take the design, when complete and in its static state and either sell on or reproduce the design, without alteration or ammendment.
1. Only compiled code is provided, where software is the deliverable
2. Only gerber files are provided, where a PCB is the deliverable
3. Full documenatio is provided, where it does not infringe on the above
Option 2: This option allows the client to take the design, when complete and enables them to ammend, update, upgrade or deconstruct the design reselling or resuing components. Option 2 sells at 3X the cost of option 1.
1. Full source code is provided
2. Project Files for the CAD package are provided
3. Full Documentaiton is provided

Disclaimer for HavenTechnik, its owners, agents or those appointed to represent HavenTechnik's ineterests:

Unless a non disclosure agreement or memorandum of understanding are in place, and such agreements have been entered into prior to starting, completion and or sign off of any work or project wich may be deemed a deliverable for which payment is due, the above is the prevailing status quo. This is considered binding on the client, and any right of ownership they wish to exercise regardless of the regional jurisdiction. This is understood by the client and agreed to by default apon commencement of the business agreement.
HavenTechnik does not consider itself under a nondisclosure agreement or memorandum in practice or principle unless one is entered into, although all meetings and materials party to discussions with clients are deemed confidential and treated as such.
HavenTechnik will only at its discretion enter into a non-disclosre agreement or a memorandum of understanding with a client or organisation which the client represents, especially where entering into such may or will create a conflict of interest, breach of contract with an existing client, or infrigement with an existing client or business interests.
HavenTechnik does not accept any liability for presumed or co-incidental infringement, where similar projects may have been developed for competing clients. Any such similarities in features, capability, performance, physical appearcance, aesthetics would be deemed co-incidental. Full disclosure of the client base, considered correct is available from here HavenTechnick Client List